Public website and booking flows
Applies to HolboxTransfers.com pages, quotation flows, booking pages, contact forms, live-chat tools and related digital experiences.
Cookie Statement · Global website notice
Global Cookie Statement
This page explains how HolboxTransfers.com may use cookies, pixels, tags, scripts, analytics identifiers, local storage, session storage and similar technologies across the website, quote flows, booking pages, contact forms and live support tools.
Cookies and similar identifiers
Includes cookies, pixels, tags, scripts, local storage, session storage, analytics identifiers and provider-based technologies.
Consent may depend on region
Non-essential analytics, personalization or advertising tools should follow the applicable consent framework where law requires it.
Important. Essential technologies may be needed for security, page stability, fraud prevention, navigation, and basic booking functionality. Non-essential analytics, personalization, or advertising-related technologies should be subject to the applicable consent framework where law requires prior consent.
HolboxTransfers.com Global Cookie Statement
This Cookie Statement explains how HolboxTransfers.com uses cookies, pixels, tags, scripts, local storage, session storage, analytics identifiers, and similar technologies across our public website, quotation flows, booking pages, contact forms, live-chat environment, and related digital experiences used to request, coordinate, or support pre-arranged private transportation services.
It has been structured to follow the same clearer editorial style used in our Privacy Notice. It also reflects that our website receives visitors and booking-related activity from Mexico, the European Economic Area, the United Kingdom, the United States, Canada, and other jurisdictions, so this Statement includes a core global explanation together with consent and choice principles intended to work across multiple regions.
This Statement should be read together with our Privacy Notice, which explains how personal data is handled more broadly.
Effective date: June 19, 2026
What matters first
Website operation
- Some technologies are necessary for the website to function properly.
- Essential tools may support security, page stability, navigation and booking functionality.
- Disabling certain technologies may affect the correct operation of some pages.
Measurement and improvement
- Other technologies help us understand traffic, improve content, and measure booking performance.
- We receive traffic from multiple countries and legal frameworks.
- Your options may include accepting, rejecting, or managing non-essential categories where applicable.
Regional differences
- Cookie rules can differ depending on whether you visit from Mexico, the EEA, the UK, the United States, Canada, or another jurisdiction.
- This Statement is intended to explain the global baseline clearly.
Main website uses
- Security and session integrity.
- Analytics, traffic measurement, and content performance review.
- Support for quote requests, booking flows, and service-related communication paths.
What cookies and similar technologies are
Cookies are small text files placed on your browser or device when you visit a website. Similar technologies may include pixels, tags, scripts, SDK-style tracking tools, local storage, session storage, and log-based identifiers that help a website remember information, operate reliably, understand usage patterns, or support communications and measurement.
Some technologies last only while your browser session remains open, while others remain for a longer period so that settings, device recognition, analytics continuity, or preference choices can be remembered on future visits.
Why we use them
We may use cookies and similar technologies for one or more of the following purposes:
- to keep the website functioning, loading, and rendering correctly;
- to maintain session integrity, page security, and technical stability;
- to help detect abuse, suspicious access patterns, or fraud-related activity;
- to remember language or interface-related preferences where supported;
- to understand how visitors reach our site and how they interact with important booking or contact pages;
- to improve page structure, content clarity, booking usability, and customer experience; and
- to measure traffic, campaigns, route-interest patterns, or high-level booking-related behavior.
Categories of cookies and similar technologies
Strictly necessary technologies
These may be required for core website delivery, page navigation, security, fraud prevention, load balancing, form integrity, technical administration, and basic booking-related functionality. Where permitted by law, these technologies may operate without an opt-in because the site cannot function properly without them. Our security and delivery provider, Cloudflare, may also set strictly necessary security cookies such as __cf_bm for bot protection and service stability.
Performance and analytics technologies
These help us understand traffic volumes, entry pages, exit paths, user journeys, device patterns, language trends, approximate geography, and interactions with booking or contact flows. They are used to evaluate how the site performs and where improvements are needed.
Functionality and preference technologies
These may remember selections such as language, interface choices, or other non-essential convenience settings that improve the user experience on future visits.
Advertising, campaign, or remarketing-related technologies
Depending on the tools in use at a given time, some technologies may help measure campaign effectiveness, understand traffic-source quality, or support re-engagement efforts. Where applicable law treats these technologies as non-essential, they should be subject to the corresponding consent mechanism.
Examples of technologies we may use
Depending on the page and the tools active at the time of your visit, HolboxTransfers.com may use technologies such as:
- HTTP cookies set by the site itself or by authorized service providers;
- analytics identifiers associated with tools used to measure website traffic and engagement;
- tag-management scripts used to deploy approved measurement or site-support tools;
- local storage or session storage used for interface continuity or technical state management;
- live-chat related technologies when a support widget is loaded or used;
- security and logging mechanisms used to detect suspicious or abusive behavior; and
- campaign parameters or referral markers used to understand how visitors arrive at relevant landing pages.
Google Analytics, Google Tag Manager, Google Ads, and live chat
We use Google Tag Manager to deploy approved tags, Google Analytics 4 to measure website traffic and events, and Google Ads to measure advertising campaigns, including conversion measurement, attribution, and remarketing. Together these tools help us understand website traffic, high-level booking behavior, route-interest patterns, traffic-source performance, language preferences, device trends, approximate geographic patterns, and content effectiveness.
These tools may process information such as IP-related data, browser data, device data, referral information, page interaction data, event data, and analytics or advertising identifiers in accordance with their technical design and configuration. Google Tag Manager itself is a tag deployment tool, but tags implemented through it may set or rely on cookies or similar technologies depending on the configuration used.
| Component | Main use | Example identifiers |
|---|---|---|
| Google Tag Manager | Tag deployment and activation of authorized measurement or site-support tools. | GTM-MTXX5ND9 |
| Google Analytics 4 | Measurement of visits, interaction, performance, and site events. | G-RFK9YBDDEV, _ga, _ga_* |
| Google Ads | Click, conversion, and attribution measurement, plus campaigns and remarketing where applicable. | _gcl_*, gclid, wbraid, gbraid |
Where applicable law requires prior consent for non-essential analytics or marketing tags, those tools should be governed by the corresponding consent flow or user-choice mechanism implemented on the website. If measurement tools are configured in a more privacy-restrictive way for certain regions, that configuration may differ from what visitors in other jurisdictions experience.
HolboxTransfers.com uses first-party cookies, such as those set by Google Analytics (for example _ga and _ga_*), together with cookies, identifiers, local storage, and session storage set by authorized third-party providers, specifically Google (Analytics, Ads, and Tag Manager) and our live-chat provider, Tawk.to. These technologies operate according to their configuration and the way you interact with the site.
Live chat (Tawk.to)
The website loads Tawk.to to provide live chat, answer questions about private transfers, assist with bookings, and follow up on requests. This service may use cookies, local storage, and session storage to keep the conversation active, identify sessions, and improve support. The widget corresponds to the identifier 62449dde2abe5b455fc27150 / 1fve0hbb0. Associated identifiers may include tawkUUID, _tawkuuid, tawk_uuid_*, twk_idm_key, twk_token_*, TawkConnectionTime, Tawk_*, ss, and token.
Consent and choice management
When legally required, non-essential cookies and similar technologies should not be activated until the visitor has made a valid consent choice. Depending on the implementation active on the website and the visitor's location, you may be presented with controls that allow you to accept, reject, or customize optional categories.
If you later change your mind, you should be able to review or modify those choices through the relevant preference mechanism, where available. Rejecting optional technologies may affect certain convenience features or the precision of analytics and personalization, but it should not prevent access to the core informational content of the site except where a specific feature depends on that technology.
Browser controls and device settings
Most browsers allow you to block, delete, or manage cookies through their own settings. You may also be able to clear stored site data, restrict third-party cookies, or configure enhanced privacy controls on your device or browser.
Please note that disabling certain technologies may affect site performance, preference retention, live-chat continuity, booking usability, or the correct functioning of some pages. Browser-based controls do not always remove server-side logs or all non-cookie technologies, but they remain an important part of user choice.
Third-party services and external providers
Some technologies used on the website may be deployed by external providers acting on our behalf or providing integrated functionality. The third-party providers currently relevant to this website are Google (Google Analytics, Google Ads, and Google Tag Manager), our live-chat provider Tawk.to, and our security and delivery provider Cloudflare.
When those providers set or access technologies through our site, their own privacy or cookie disclosures may also be relevant. This Statement is intended to describe the role of those technologies on HolboxTransfers.com, but third-party providers may explain additional details in their own notices.
International visitors and region-specific expectations
HolboxTransfers.com receives visits and booking-related interactions from Mexico, the EEA, the UK, the United States, Canada, and other locations. Because cookie laws vary by region, the consent experience, default settings, or disclosure requirements applicable to your visit may differ depending on local law, technical configuration, or recognized jurisdictional rules.
This Statement is intended to provide a consistent explanation across jurisdictions, while allowing the website to apply stricter consent logic where mandatory law requires it. For broader information about international data handling and rights, please review our Privacy Notice.
Duration and storage periods
Some cookies and similar technologies expire at the end of the browser session, while others remain for a longer period according to their operational purpose and configured duration. Retention may depend on whether the technology is necessary for security, preference continuity, analytics measurement, or campaign attribution.
The exact duration may vary by provider, browser behavior, implementation settings, or subsequent consent updates. Where a tool allows retention controls, those controls may also influence how long related identifiers or event data remain associated with a visit.
Changes to this Statement
We may update this Cookie Statement from time to time to reflect operational, legal, regulatory, or technological changes, including changes in the tools we use or in the jurisdictions from which our website receives visitors. The updated version will be published on this page together with its effective date.
Contact
If you have questions about this Cookie Statement, cookie-related choices, or the privacy implications of technologies used on HolboxTransfers.com, please contact:
HolboxTransfers.com Privacy Contact
Email: [email protected]
Website: holboxtransfers.com/cookiestatement.aspx
For broader personal-data questions, regional rights requests, or matters not limited to cookies, please also review our Privacy Notice.